Focus on your business while we focus on your IT!

Pulse offers Pulse Watch and Pulse Watch Pro, two hardware support options, both of which enables office personnel to focus valuable time on patients and administrative services rather than hassling with potential IT issues.

Pulse Watch

At Pulse we know you can’t manage what you can’t measure. This 24/7 monitoring, alerting, and reporting service provides Pulse network engineers with the data, network performance, trending analysis, and security vulnerability information critical to servicing and managing your IT environment.  You have invested in your IT infrastructure and rely on its performance, security, and reliability. Pulse’s real time data tracking ensures all systems perform on schedule using advanced network asset tracking and performance monitoring solutions.

Features and Benefits

• Monitoring and Reporting – A proactive feature that monitors your system’s security, performance, and reliability; ultimately allowing identification of potential problems before they occur.
• Maximize your Return on IT Spending – Pulse services include a complete IT inventory and analysis so you can see how the IT is working for you and what improvements can be made to lower the total cost of your IT system.
• Security Assurance -Provides continuous monitoring to detect and prevent security problems such as viruses, worms, spamware, and malware. In addition, Pulse includes comprehensive server health reports for all servers.
• Quarterly Business Review -A comprehensive analysis that demonstrates the areas of cost savings, increased performance, security vulnerability and overall health of the network; ultimately providing you with the tools to make informed financial decisions concerning existing and future IT requirements.

Pulse Watch Pro

Pulse Watch Pro includes all the benefits of Pulse Watch and more! Pulse provides a trusted team of highly qualified hardware support personnel ready to repair your IT infrastructure when crises arise. Pulse provides a proactive form of support by maintaining, optimizing, and protecting your hardware. Included services are:

• No Labor or part fees for the first 5 years on all covered devices
• Monitoring at half price
• Access to LAN/WAN/Wireless Security Professionals
• Network Consulting & Design
• Long-term Project Planning and Support
• Detailed Network Evaluations
• Scheduled & Proactive Maintenance
• Emergency Response & Service
  • 8am-5pm Monday-Friday
  • 24/7 (additional cost)
• Disaster/Data Recovery Plans
• Remote Access and VPN’s
• Available emergency hardware
• Manufacture Direct Purchasing
• Pulse experts available to discuss:
  • HIPAA Security
  • Citrix/Terminal Services
  • Antivirus/Spyware
  • VMWare
  • Storage Area Network (SAN)
  • Access to High Availability & Continuous Availability

Learn more or schedule a live product demo by contacting a Pulse representative at 800-444-0882.